Customised Clothing: Why Choose Us Over Competitors
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Choosing the right supplier for personalised clothing makes all the difference - not just to quality and service, but to cost, turnaround time, and the overall impact of your garments. At Scout Store, we’re proud to support groups, teams and businesses across the UK with high‑quality customised clothing. With industry‑leading machinery and trusted suppliers, we created more than 21,000 bespoke items last year alone. Choosing the right supplier for personalised clothing makes all the difference - not just to quality and service, but to cost, turnaround time, and the overall impact of your garments. At Scout Store, we’re proud to support groups, teams and businesses across the UK with high‑quality customised clothing. With industry‑leading machinery and trusted suppliers, we created more than 21,000 bespoke items last year alone.
Here’s a quick glance at how we compare to competitors:
Custom clothing: Us vs. Competitors
| Us | Them | |
|---|---|---|
| Print Quality | In-house, overseen by experienced technicians | Often outsourced, sometimes to China |
| Lead Time | 7 working days | Up to 14 days |
| Pricing | Transparent with no hidden extras | Surprise fees at checkout are common |
| Customer Support | UK-based with live chat available | Mixed or automated |
| Social Impact | Profits support Scouting | Private and for-profit |
| Garment Choice | Wide range of colours, styles, and fits using natural fabrics | Depends on the supplier |
Why choose Scout Store for your personalised clothing order? Let’s explore in more detail:
1. No hidden fees at checkout
Many custom clothing suppliers add unexpected costs at the final stage of checkout - whether it’s artwork fees, setup charges, or processing costs that weren’t made clear upfront.
With us, what you see is what you get!
Our pricing is transparent from the start, so you’ll never be surprised by additional charges. And for even more peace of mind, we offer a price match guarantee, which means if you find a lower price elsewhere for a like for like item, we’ll match it!
2. Profits go back to charity
Unlike commercial print companies, Scout Store is entirely owned by The Scout Association, a registered charity.
- This means: Every penny of profit goes straight back into Scouting to fund programmes, training and resources for young people
- Your purchase supports young people in their personal development, empowering them to make an active contribution to society
- Your purchase directly contributes to the future of the Scouting movement
When you order customised clothing from us, you’re not just buying quality garments, you’re also giving back to charity.
3. Faster lead times
Our inhouse team turns around customised clothing in just 7 days, meaning your items are picked, packed, and on their way before you faster than many competitors can manage.
We ship orders through DHL, which is one of the UK’s most reliable and trusted couriers. We keep you updated with regular order notifications, so you always know exactly where your items are and when to expect delivery. You can even follow your parcel on its journey directly to your door on their app.
4. Quality you can see and feel
Quality is at the heart of everything we produce. We manufacture in-house, partner with trusted suppliers and use industry-leading equipment to ensure every garment meets high standards. Our in-house production uses:
- Japanese-engineered Barudan embroidery machines - widely regarded as the gold standard in embroidery technology
- Madeira embroidery thread - vibrant, durable, and built to last
- Mimaki DTF digital printing technology with eco inks
Every garment goes through:
- Hands‑on quality checks at every stage
- Inspection for loose threads, marks, or imperfections
- A final sign-off by our talented technical team
And with a Production Manager who brings over 30 years of embroidery expertise, you can trust that every item is produced to the highest standard.
5. Customer service that puts you first
We’re proud of our customer service - and our excellent 4.6 Trustpilot rating reflects the care we put into every order.
What sets our customer service apart?
- We offer live chat for instant, real-time assistance (something many competitors don’t offer)
- Our customer service team are real people, ready to help - we don’t outsource to robots or AI
- They’re able to offer support with artwork, sizing, and product choices
Whether you’re placing your first order or managing a large group purchase, we’re here to make the process simple and stressfree.
Here’s what our customers had to say about our service:
Ready to order your customised clothing?
Explore our personalised clothing and accessories range and start creating garments your group, team, activity, or workplace will love.
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Frequently Asked Questions
What customisable clothing items do you offer?
Who is custom clothing for?
Custom clothing isn’t just for Scouts! We have created clothing for a variety of groups, including clubs, workplaces, charities and businesses. Last year, we created over 21,000 bespoke items for our customers!
What types of personalised or custom clothing can I order from Scout Store?
You can order a wide range of personalised clothing from Scout Store. Alongside personalised Scouts uniforms, we can produce custom football kit, charity run T‑shirts, event merchandise, team hoodies, school leavers hoodies, business uniforms, bridal party t-shirts, school PE kits, volunteer clothing, charity merchandise, branded clothing, and more. Whether you’re kitting out a sports team, organising a charity fundraiser, or planning an event, we can create high‑quality personalised garments to suit your needs.
How do I order personalised clothing from Scout Store?
Ordering personalised Scouts clothing couldn’t be simpler. Take a look at our handy guides for ordering customised clothing to get started.
How long does personalised clothing take to arrive?
We aim to manufacture, pack and deliver your personalised and custom clothing within 7 working days.