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UK Delivery

  • We can deliver to all UK addresses with a Royal Mail postcode and British Forces Post Offices in North Western Europe (BFPO numbers 15-49, 101-115, 140, 800-809).

Normal delivery charges

  • Free delivery for free resources (basket value of £0.00)
  • Free delivery for orders over £50
  • £3.99 delivery for orders between £0.01 and £49.99
  • £1.50 delivery for orders of badges and woggles only
  • Free badge delivery when you spend £30 or more on badges (Offer excludes pin badges).

Your order will normally be delivered within 3 – 5 working days.

    Next day delivery

    • Orders placed before 1pm (12.30 on Fridays) can be delivered the next working day for £6.99.
    • Orders placed after 1pm will arrive in two working days.
    • A signature may be required on delivery for security purposes.

    Orders before 1pm

    • on Monday will be delivered on Tuesday
    • on Tuesday will be delivered on Wednesday
    • on Wednesday will be delivered on Thursday
    • on Thursday will be delivered on Friday
    • on Friday will be delivered on Monday (with the exception of Bank Holidays)

    Orders after 1pm

    • on Friday, will be delivered on Tuesday
    • on Monday will be delivered on Wednesday
    • on Tuesday will be delivered on Thursday
    • on Wednesday will be delivered on Friday
    • on Thursday will be delivered on Monday

    Exceptions

    • Please note: next day delivery is not available for personalised or bespoke items, such as “made to order” Scout scarves, clothes or flags. The lead time for bespoke scarves and flags is 6 – 8 weeks. Personalised clothing will be delivered within 14 working days.
    • In addition, our courier cannot offer next day delivery to the North of Scotland and some specific parts of the UK. Please enter your postcode during checkout to find out to find out if your address qualifies.

Overseas Delivery

IMPORTANT NOTICE

Overseas freights and deliveries are under huge pressure at the moment due to some countries controlling importations and tightening their customs procedures. Ongoing changes could heavily impact our global deliveries, so we are working hard with our partners in international transport to monitor the situation each day and ensure our customers receive their orders as soon as possible.

We regret that due to issues with customs charges in Argentina and Brazil we are currently unable to despatch to these countries. We apologise for any disappointment or inconvenience caused.

Delivery charges

  • All overseas deliveries will incur a delivery charge that will vary by country and the contents of your order.

Delivery schedule

  • Your order will normally be dispatched within five working days.

DISCLAIMER: All prices and availability information are subject to change without prior notice. International shipments may be subject to import taxes, VAT, duties, customs fees and national, state or local taxes that are levied once your package reaches its destination, and are the sole responsibility of the recipient.

Europe, EFTA countries and Switzerland

Standard shipping fee: £25.00

Additional information: Delivery to other European destinations may incur a higher charge based on carrier pricing. If you are unsure about your order, please email us.

USA, Canada and Mexico

Standard shipping fee: £25.00

Additional information: If your order contains BP hats, board games, World Scout Event Shelters or tents, an additional shipping cost will be applied to your order to enable us to send it. Extra shipping charges may also apply based on the total value, weight and volume of the order, and/or remoteness of the delivery address.

Rest of World

Standard shipping fee: £30.00

Additional information: If your order contains BP hats, board games, World Scout Event Shelters or tents, an additional shipping cost will be applied to your order to enable us to send it. Extra shipping charges may also apply based on the total value, weight and volume of the order, and/or remoteness of the delivery address.

Please note:

  • PO Box addresses can only be used for small packets.
  • Large parcels can only be delivered to non-PO Box addresses.
  • A signature will always be required for delivery.

 

If you are unsure about your order or would like further information, please contact us via email or Live Chat.