How do I personalise clothing on Scout Store?
Personalising your clothing is easy. Simply choose your product, select your size and colour, then add names, text, logos, or designs using the options on the product page. For step-by-step guidance and helpful tips, visit our
Custom Printed Clothing Guide. Can I see a proof of my design before purchasing?
Yes, once you have provided your artwork, we will email you a digital proof of your garment for your approval before production begins.
How do I make sure I order the right size?
We recommend checking our
size guide before ordering. If you’re between sizes or ordering for a group, sizing up is often a safe option. If you have questions, our
Customer Service Team is happy to help.
What is your minimum order quantity?
We don’t have a minimum order quantity — every one of our personalised products can be ordered as a single item.
What printing methods do you use?
We use a range of professional printing and embroidery techniques. These include direct-to-film printing for clothing, UV direct-to-film printing for mugs, bottles and accessories, and embroidery using our Japanese-engineered embroidery machines. We use the best technology on the market to ensure every customer gets a product built to last.
How much does delivery cost?
Standard delivery costs £4.99, but it’s free if you spend over £50. For more details, take a look at our
delivery information page.
Do you offer bulk discounts?
Yes, we offer a tiered discounting system on each of our customised products. More details can be found on each product page in the right-hand sidebar.
How long will my personalised order take?
Personalised items take a little longer to get to you than standard products. We aim to deliver personalised items within 7 working days of artwork approval. Production and delivery times will be confirmed at checkout, and we’ll keep you updated throughout the process via email.
Do you offer a custom design service?
Unfortunately, we’re not able to offer a custom design service.