Personalised Custom Printed Mug

At Scout Store, we are delighted to offer our customers a new personalised service creating custom printed clothing and mugs for everyone - not just for Scouts! As a trusted, well-established retailer, you can be reassured that quality, and care is guaranteed on every order you place with us. 

Our personalised clothing and mugs are made to order and are perfect for Scouts, Scout groups, non-Scouts, events, camps, special occasions, adventure awards, rewards, business events, exhibitions, work, schools, shops, promotional events, unique save the date invites, souvenirs and much more! 

There are no limitations when choosing colours for your design and you can add any text and/or approved/owned logos and emblems.

View our full range of personalised custom t-shirts, hoodies, polo shirts, mugs and badges

Our Personalised Ceramic Mug Pricing

We can offer you an outstanding service with high quality custom mugs tailored to your needs. We also offer superb discounts on our personalised mug prices for quantities of 10 or more of the same design, the price breaks are shown below.

• 1 -9       Mugs       Price £8  each
• 10+       Mugs       Price £6 each

Here's a step-by-step guide to ordering your personalised mugs.

• Place your order for your mugs through our website, selecting either ‘One sided print’, ‘Two sided print’ or ‘Wraparound print’ (One sided print will always face out when held right-handed)
• Payment will need to be made at the time of ordering. 
• Our customers services team will contact you for the artwork file, discussing sizing and positioning of print(s).
• Production of your custom mugs.
• Despatch and delivery. 

** Customer Services will contact you within 3 working days to receive your artwork

Important Information: 

• Please check your designs thoroughly for errors and any spelling mistakes before submitting. You are responsible for your artwork and its accuracy. Scout Store cannot be held responsible for design errors on your artwork after they have gone to production. 
• Licensed Images: Please do not use imagery that does not belong to you. Eg. Disney, Hello Kitty or imagery taken from search engines without permission from the owner. 
• Colours: Colours may vary slightly from what you may have on your design.  
• Delivery: Expect your order to be delivered within 3-5 working days from artwork/mock up approval.  
• Non personalised items will be dispatched separately; the custom mugs will not appear on the delivery note. 
• Returns: Please note that bespoke items cannot be returned unless they are faulty. 

Customisation Conditions

Please refer to Our full terms & Conditions Section 13.

Please ensure you check your order before submission. Changes to designs, after submission, cannot be accepted.

Every effort will be made to reproduce the design submitted as long as it does not breach the customisation conditions.

You may only submit designs or materials to which you own all rights; or for which you hold the authorisation from the person who does fully own those rights, for the reproduction, distribution and use of materials; Including but not limited to intellectual property, sublicense, trademarks, copyright, moral rights or publicity or personality rights.

You shall agree not to submit designs that are unlawful, libellous, obscene, defamatory, racially or ethnically objectionable.

By submitting the designs you grant licence to SSL and its third parties, (Vendors) all licences permitted to reproduce the design. You also agree to indemnify defend and hold SSL and its third parties, harmless from any claims, damages or expenses, including legal fees, arising from any breach of customisation conditions.

Due to products being customised we are unable to accept returns or refunds unless the product is faulty.  Your statutory rights are not affected

If you have any questions or need assistance, don't hesitate to contact us.